Effective Date: 12.06.2025

Welcome to Smart Menu! Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and delete your information when you use our app and services, including logging in with Facebook.

1. Information We Collect

a. Personal Information

When you sign in with Facebook Login, we collect the following information from your Facebook account, with your permission:

• Public profile information (name, profile picture, user ID)

• Email address (only if explicitly granted by you and permitted by Facebook policies)

b. Usage Information

We collect data about how you interact with the app, such as:

• Your orders and preferences

• Table number and location (if you use table management)

• Device information (device type, operating system)

• Log data (IP address, browser type, pages visited, and timestamps)

c. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content.

2. How We Use Your Information

We use your information to:

• Authenticate your identity using Facebook Login

• Provide and manage your orders and reservations

• Customize and improve Smart Menu features

• Communicate with you about your orders and promotions

• Analyze app performance and usage to improve our services

• Ensure compliance with legal obligations and prevent fraud

3. Facebook Login and Permissions

Smart Menu uses Facebook Login as a secure way to create and manage your account. We only request permissions necessary for the app’s operation, primarily:

• Public profile
• Email address (only if you consent)

We do not request any other Facebook permissions, and we comply fully with Facebook Platform Policies.

You can revoke our access at any time via your Facebook account settings.

4. Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with:

• Service providers who help us operate Smart Menu (e.g., payment processors)

• Legal authorities when required by law or to protect our rights

• Aggregated or anonymized data for analytics (no personal identifiers)

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights and Data Deletion

You have the right to access, update, or request deletion of your personal data.

Requesting Data Deletion

If you would like to delete your Smart Menu account and associated personal data, you may submit a request by:

Emailing: support@menu.co.tz
Subject line: Data Deletion Request

Please include:

• Your full name
• The email address associated with your Smart Menu account
• A clear statement requesting deletion of your data

Processing Time

• We will process and complete your data deletion request within 7 days of receiving a verified request.
• Once deleted, your personal information will be permanently removed from our active systems.
• Some information may be retained if required for legal, security, or regulatory purposes.

You may also revoke Facebook access at any time through your Facebook account settings.

7. Children’s Privacy

Smart Menu is not intended for children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of significant changes through the app or email.

9. Contact Us

If you have questions, concerns, or wish to request data deletion, please contact us:

Email: support@menu.co.tz
Address: Dar es Salaam, Tanzania